Their point is that today's technical communicators must:
- Be well-versed in single-sourced content and XML/DITA, so that writing is made simpler to access, update, and translate;
- Understand that technical publications departments must consider business needs and ROI;
- and give their readers the information they need quickly, in short chunks, using illustrations and video, across a variety of devices.
The future of techcomm, they say, is now. I'm inclined to agree with them.
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